An AI receptionist for HVAC companies
Your phone rings hardest when your techs are busiest: the first heat wave, the first cold snap, evenings and weekends. Homeowners with no heat or no AC call down the list until someone answers. An AI receptionist answers every one of those calls, books the visit and tells you right away when it's an emergency.
- What it does
- Answers every call 24/7, books appointments, flags urgent calls by text, texts back missed callers
- Time to go live
- 7 days, done for you
- Price
- $297/month + setup, plus software from $99/month
- Where
- United States and Canada, in English
On the phone
How it handles your calls
Caller
"Our furnace stopped working and it's freezing in here."
Your AI receptionist
Treats it as urgent, takes the address and callback number, and texts you the details immediately so you can dispatch.
Caller
"Do you service my area, and what do you charge for a tune-up?"
Your AI receptionist
Answers from your approved service area and pricing guidance, then offers the next open maintenance slot.
Caller
"I'd like a quote on a new heat pump."
Your AI receptionist
Asks about the home and current system, books an estimate visit and saves the lead with notes.
What it asks every caller
- Name, address and callback number
- Heating, cooling or air quality, and the equipment type
- How urgent it is (no heat, no cool, leak, noise)
- Best time for a visit
You choose the questions on the kickoff call.
When it texts you right away
- No heat in freezing weather
- No cooling in extreme heat
- Gas smell (it tells the caller to leave and call the gas utility or 911)
- Water leaking from equipment
Urgent calls are flagged by instant text alert with the caller's details. Live call transfer isn't available today.
The numbers
What missed calls cost HVAC companies
Starting values are only an example. Replace them with your own.
Revenue at risk each month
$6,067
- 43 unanswered calls a month
- About 15.2 customers who would have booked
- That's 20.4× the $297/month care plan
An estimate from your own numbers, not a promise. Some missed callers leave a voicemail or call back; many call the next business on the list.
Questions
AI receptionist for HVAC companies: FAQ
Can it handle emergency calls at night?
Yes. It recognises the emergencies you define, collects the address and callback number, and texts you or your on-call tech immediately. It doesn't transfer the live call today; you call back with the details already in hand.
Will it quote prices?
Only what you approve, such as a diagnostic fee or tune-up price. For installs and repairs it books an estimate instead of guessing.
How much does an AI receptionist for HVAC companies cost?
Setup is $997 one-time ($497 for founding clients), then $297/month for me to run and tune it, plus the SpaceBrain software from $99/month and call minutes by usage. No contract, and you pay setup only after approving the test calls.
Do I need to change my phone number?
No. Keep your number and forward calls to the receptionist after hours, when you're busy, or all the time.
More on pricing and how setup works. Also for: plumbing companies, roofing companies, dental offices, med spas, law firms, real estate agents.
Start here
Hear it answer as your business
Pick a time for a free 30-minute video call. Add your business name and city in the notes and I'll set the demo up for your business.
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